Hosted PBX

Hosted PBX

Hosted PBX is a private branch exchange (PBX) that is “hosted” by a service provider such as ourselves. It’s used by companies to make and receive phone calls via the internet and is a popular alternative to traditional PBX, which uses copper wires and landline phones.

Businesses often choose hosted PBX or switch from traditional PBX to hosted PBX as a way to cut costs, get access to advanced telecommunications features, and unify their workforce.

We strongly believe every business deserves a modern Hosted PBX!

If you’re exploring telecommunications options for your business and think hosted PBX systems might be the way to go, here’s everything you need to know – what they are, their benefits, and why you might want to invest in one yourself.

How does a hosted PBX work?

Hosted PBX uses internet protocol (IP) for communication. Rather than calls being transported through physical phone lines, calls are delivered over an IP network such as the Internet. Voice traffic can be transported over the PSTN, over the Internet (using VoIP), or a combination of both.

What is the difference between VoIP and hosted PBX?

A hosted PBX is a phone system, whereas VoIP is the method by which you make calls.

Hosted PBX uses VoIP in its operation to make calls. VoIP can also be used for other types of telecoms, like video conferencing. Providers of hosted PBX systems are usually VoIP service providers and can offer a range of cloud-based communications for businesses, including what are sometimes known as business VoIP phone systems. Those are holistic systems that combine the functions of PBX with other telephony and communications features.

Our Pricing Plans

Our cloud business PBX services are powerful, flexible and reliable yet still very affordable. We use a per user business model and offer discounts based on the number of users your business requires. We respect your time and we don’t want our potential customers to jump through various hoops to find out our pricing structure. As such we present you with our transparent pricing structure below. Of course volume purchase discounts apply and for that you would have to give our sales team a shout.

Business User

$18.95 /month per user/extension

Call-Centre User

$31.95 /month

Phone Line (DID)

$2.50 /month *this fee is waived at the moment due to a special promotion*

ConnectUC Android/iOS/Windows & MacOS app

FREE. Our advanced mobile and desktop communications app is free to all user of your business phone system

Business SMS

$15 /month (allows you to both send and receive SMS from your business line!) 

Voicemail Transcription

$5 /month per user/extension

Call Recording

$2.50 /month for each user/extension the feature is enabled on.

Microsoft Teams Connector

$7 /month

Pricing on a per user seat/extension basis

Business User – $18.95 /month * special limited time offer*

Call-Centre User – $30.95 /month

ReachUC Plus Android/iOS app – $2.50 /month (Standard ReachUC is free – for the small additional cost ReachUC Plus is totally worth it)

Virtual Fax Service – $5 /month

Business SMS – $5 /month (allows you to both send and receive SMS from your business line!)

Voicemail Transcription – $5 /month

Call Recording – $5 /month

Microsoft Teams Connector – $7 /month